FaceCrime Skin Labs (“FaceCrime”, “we”, “our”, or “us”) is committed to protecting the privacy of individuals who visit our website, contact our clinic, or use our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.facecrime.ca
By using our website or services, you agree to the practices described in this policy.
1. Information We Collect
We may collect personal information when you interact with our website or clinic, including:
Personal Identification Information
Name
Email address
Phone number
Appointment information
Messages submitted through our contact forms
Technical Information
When visiting our website, we may automatically collect:
IP address
Browser type
Device type
Pages visited
Website usage data
This information helps us improve the functionality and experience of our website.
2. How We Use Your Information
We may use your information to:
Respond to inquiries or appointment requests
Provide information about our services
Improve our website and user experience
Communicate clinic updates or promotions (if you opt in)
Maintain the security and functionality of our website
We do not sell or rent your personal information.
3. Cookies and Website Analytics
Our website may use cookies or similar technologies to improve user experience and analyze website traffic.
Cookies may help us:
Understand how visitors use our website
Improve website performance
Optimize marketing and communications
You may choose to disable cookies through your browser settings.
4. Third-Party Services
We may use trusted third-party platforms to operate our website and business, including:
Website hosting providers
Analytics tools
Booking or communication platforms
Marketing platforms
These providers only receive information necessary to perform their services and are expected to maintain appropriate privacy and security standards.
5. Data Security
We take reasonable administrative and technical measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of transmission over the internet is completely secure.
6. Your Privacy Rights
Under Canadian privacy laws, including PIPEDA (Personal Information Protection and Electronic Documents Act), you have the right to:
Request access to your personal information
Request corrections to inaccurate information
Withdraw consent for certain communications
To make a request regarding your personal information, please contact us using the details below.
7. Contact Information
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
FaceCrime Skin Labs
1765 W 8th Ave
Unit 105
Vancouver, BC V6J 5C6
Canada
Phone: +1 (604) 676-1808
Email: hello@facecrime.ca
